However, processing may take a little longer in some cases:
— Live Sports Betting: Winnings are credited after the match result is confirmed via official data feeds — typically within 5–20 minutes of the match ending.
— Slots & casino games: Winnings are credited to your wallet instantly as soon as the round ends.
— Special Promotional Bonus: May take up to 24 hours.
If it still doesn't show after refreshing the balance page, On the transactions page check it. If it's been over an hour, Help Center Let us know via live chat — we'll look into it right away.
Possible reasons:
— Entering the wrong password 5 times in a row triggers an automatic lock for your security.
— When unusual login activity is detected.
— Pending KYC verification may hold up larger withdrawals.
— You have an active self-exclusion or cooling-off period.
Steps to resolve:
1. On the login page "Forgot your password?" — click it, enter the OTP, and reset your password.
2. If a reset doesn't help either Help Center Chat with us on Live Chat or email us at support@b8b.run.
3. Keep your NID number and registered mobile number handy for identity verification.
Standard locks are resolved within 2–4 hours. No transaction balance is ever lost.
Proof of credibility:
— SSL Encryption: All your data and transactions are secured with 256-bit SSL encryption.
— Fair Gaming: The RNG (Random Number Generator) for all slots and casino games is independently verified by third-party organizations.
— Financial Transparency: User deposits and winnings are held in a separate account, kept apart from the company's own operating funds.
— Responsible Gaming: b8b's Responsible Gaming Our policy ensures the protection of every member.
Over 500,000 active members use b8b every day — that's the strongest proof of trust. If you have any doubts, Help Center Contact us.
Download & install on Android:
1. Open b8b.run → look for the "Download App" option at the bottom of the page or in the menu.
2. The APK file will begin downloading.
3. Before installing, go to your phone's Settings → Security and enable "Unknown Sources" or "Install unknown apps".
4. Tap the APK file to install.
iPhone users: Open b8b.run in Safari → tap the Share button → select "Add to Home Screen" — this creates an app-like shortcut on your home screen.
Works without the app too: b8b is fully accessible on mobile browsers — live betting, payments, games, everything. If you run into any issues, Help Center Let us know.
Withdrawal steps:
1. Log in → Dashboard → click the "Withdrawal" or "Withdraw" button.
2. Select your payment method — Mobile Pay / Nagad / Rocket.
3. Enter the mobile number you want to send money to (must be registered in your name).
4. Enter the amount → confirm. Enter the OTP when prompted.
5. Once you see the "Withdrawal Confirmed" message, your request has been successfully submitted.
Time Limit:
— Mobile Pay / Nagad: 5–30 minutes (may take up to 1 hour during peak hours)
— Bank Transfer: 1–2 business days
KYC verification must be completed before your first withdrawal. See details on the Financial Transactions page.
Minimum Withdrawal: ৳300 (Mobile Pay / Nagad)
Maximum Single Withdrawal: ৳50,000
Daily Maximum Limit: ৳2,00,000 (on KYC-verified accounts)
Fee Policy:
— b8b charges no withdrawal fees.
— However, Mobile Pay or Nagad's own cashout charges may apply — this is governed by the mobile banking operator's own policy and has nothing to do with b8b.
For larger withdrawal amounts:
KYC verification is required for withdrawals above ৳50,000. You can withdraw the full amount across multiple requests. For assistance, Help Center Contact us.
Betting History:
Log in → Dashboard → "My Bets" or "Betting History". There you'll find:
— Active bets (in progress)
— Settled bets (won/lost/cancelled)
— Date, amount, odds, and result for each bet
Transaction Records:
Dashboard → "Transactions" or go to the "Transaction History" section. Here you'll find:
— All deposits (date, amount, method, and status)
— All withdrawals (pending or completed)
— Bonus credits & debits
Use the date filter to view records for a specific period. If you have any questions about a transaction, Help Center Share a screenshot when you do.